Shipping policy
Shipping Policy
Thank you for shopping with Stormon. We are committed to processing and delivering your order as quickly and securely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times are as follows:
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United States: 3–6 business days
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International: 7–20 business days (depending on the destination)
Delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping fees are calculated and displayed during checkout before you complete your purchase.
Free shipping promotions may be offered on selected products or orders and will be clearly indicated on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email, allowing you to monitor your shipment until delivery.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before placing your order. Stormon is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible at contact@stormon.shop. We will work with the shipping carrier to help resolve the issue.
Customs and Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: contact@stormon.shop
Phone: +1 (479) 345-1674
Business Address:
Stormon
9809 Falls Rd
Potomac, MD 20854
United States